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Mobile Physical Therapy in Boston, Somerville, and Cambridge, MA – FAQs

Who and what do you treat at Flowstate Physiotherapy?

Flowstate Physiotherapy treats injuries and pain involving muscles, bones, and nerves throughout the body. Some of the most common issues we treat are low back pain, sciatica, hip pain, neck pain, headaches, bone stress injuries, shin splints, ankle sprains, Achilles tendonitis, hamstring strains, and knee pain. If you’re having pain affecting how you move, chances are we can help you… even if you’ve been told you need surgery.

We are also all pelvic floor therapists, which means we treat urinary incontinence (leakage), urgency, and pelvic pain that many athletes deal with. If you experience leakage with your workouts or are having pelvic pain that is affecting your quality of life: we can help.

Our patients are endurance athletes, including runners, cyclists, triathletes and hikers. Most of our patients have full and busy lives between work, family, and friends but view exercise as an integral part of their day - that’s why we come to you. Whether you are hoping to PR in your next race or want to be able to make it to spin class 3 times a week so that you can keep in shape, we are here to make sure you get back to your goals feeling 100% better.

What is pelvic floor physical therapy?

Pelvic floor physical therapy treats weakness, dysfunction, and pain of the structures that make up your pelvic floor. These structures include muscles and ligaments, which are key components of your core.

The pelvic floor is responsible for proper bowel and bladder function and supports pelvic organs, including the bladder and uterus.

Common issues treated with pelvic floor therapy include urinary incontinence (leakage), urinary urgency, diastasis recti, pelvic pain, and bowel dysfunction. Pelvic floor dysfunction is often a contributing factor to hip and low back pain as well.

Do I need a referral to be treated?

No! Physical therapists in Massachusetts have full direct access. You do not need a referral to be evaluated or treated for mobile physical therapy in Boston, Somerville, and Cambridge, MA.

What do you mean I don’t have to rest or stop the activity that I am doing while I am being treated?

Sometimes complete rest from an activity is necessary, but often that is not the case. At Flowstate Physiotherapy, we will do everything we can to keep you doing what you love during your rehab process. Through our thorough examinations and years of experience, our physical therapists will be able to guide you through determining how to do this without setting you back in your recovery process.

How many treatments will I need before I am 100%?

The number of physical therapy treatments varies greatly depending on the type and severity of the injury, how long it has been going on, and the individual person and circumstances.

After your physical therapist evaluates your condition, she will be able to give you a better estimate for this question. This evaluation can take place in the form of a free consultation, or if you are ready to commit to reaching your goals, you can schedule a full initial evaluation for a more detailed assessment.

What we do know is that we can typically get you better in fewer treatments than a traditional PT clinic or chiropractor due to the reasons described above. We most often see our patients 1 time a week, and on average, we see patients for 6-8 visits total.

What should I wear?

We recommend you wear comfortable clothes that you can move in. It’s also best if we can have easy access to the area we are treating. For example, if you have knee pain, wear shorts or pants that you can easily pull up above your knee, or if you have shoulder or neck pain, wear a tank top or sports bra.

What is a mobile clinic, and what do I need to have?

A mobile clinic means that we come to you. All of your treatments will be provided at the convenience of your own home. Your physical therapist will bring everything you may need to your visits, including a massage table, weights, and resistance bands.

Many of our patients have equipment at home that they like to use, and we are happy to help you learn how to incorporate what you already have at home into your treatments.

What if I don't live near Boston?

If you live outside of our service area, we offer virtual physical therapy evaluations, follow ups, and gait analysis for anyone living in Massachusetts, New Hampshire, or Vermont.

Can my kids and/or animals be around during my treatment?

We love both kids and pets and don’t mind if they are around during your treatment! However, we want to ensure that this time is focused on you with limited interruptions so that we can provide you with the most complete care. If you think you may be distracted, consider planning ahead to allow for your treatment to truly be yours.

Why is insurance not billed at Flowstate Physiotherapy?

At Flowstate Physiotherapy, we are dedicated to providing our patients with the highest level of individualized one-on-one care.

Unfortunately, over the years, insurance companies have made this model nearly impossible to do by placing strict guidelines over what they will and will not pay for and by lowering reimbursement rates. This forces clinics to try and see as many patients as possible in order to make a profit and keep the doors open.

To maintain our high standards of service to our patients, we do not take insurance so that we can treat the way that we feel is best based on the most up-to-date research, our clinical expertise, and your personal needs.

However, if you have insurance and wish to use it, we can provide you with a superbill to submit an out-of-network claim for reimbursement from your insurance company. Depending on your insurance plan, you may be eligible for full or partial reimbursement.

Please ask if you have further questions regarding this, and we will be happy to help guide you through this process the best we can.

Can I use my HSA or FSA card? 

Yes! For physical therapy services you are able to pay with your HSA or FSA card.

What is a flow state?

Flow state or flow is defined as a state of being where you are completely immersed in what you are doing, to the point where you may not notice the passage of time. Commonly referred to as being “in the zone,” it’s a state that is longed to be reached in sport, especially endurance athletes when pushing themselves to reach their full potential.

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